Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A popup will appear. It offers thorough info about all the actions that you can perform on the page in question. Each pop-up window appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a rich array of instructional video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't find the solution you need, take a peek at our extensive FAQ section, which contains questions asked by real customers and offers real solutions. We periodically update our FAQ database with new Q&A's in an attempt to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24x7 and ready to help you with any problem. Each trouble ticket you open will be answered within one hour (the average response time is just twenty minutes), so you will never have to wait a long time to get an answer to your question.